Reference

raja99 Legal Rules For Your Account

Our Legal page sets out how raja99 handles account access, wallet records, personal data and policy requests in Indonesia.

Account termsPrivacy rulesPolicy requestsLocal-law access

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Legal Conditions For Indonesia Wallets

raja99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal conditions apply to your account, the details you submit, and records created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. Before account access, we may ask you to confirm your phone number and accept the terms shown for your

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region. We use those steps to match account activity with the correct person and to check wallet status when a payment needs attention. Access depends on local law, and certain services may be unavailable where local law does not permit them. You remain responsible for entering
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accurate account details and keeping your login credentials private. If a policy changes, we will place the revised wording where you can read it before continuing. For a transaction question, keep the payment reference and the wallet name ready so our support desk can trace the
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relevant record without asking you to resend unrelated personal details.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP DESK

Get Legal Help Beside Your Account

A clear support route matters when you need a copy of a term, want to question a data record, or cannot tell which rule applies to your account.

Account access requests Ask our support desk to explain an account-access decision. Include your registered phone number and region, while access remains subject to local law and the terms shown for your account.

Wallet record questions For DANA, OVO, GoPay or QRIS questions, send the payment reference and date through the support link beside the cashier path. We can then locate the relevant policy record.

Policy change requests If a detail in your account record needs correction, tell us which field is wrong and why. We may request phone verification before changing personal or payment-related records.

DATA PRACTICE

How We Handle Legal Records

We treat policy work as an operating process rather than a short notice at the bottom of a page.

Personal data

We collect details needed for your account path and phone verification. When you contact us about Legal, we use the request and matching account details to identify the correct record.

Cookie controls

Cookies can support sign-in continuity and page settings on your device. You can manage browser cookie controls, although changing them may affect the account path or policy pages.

Account security

Keep your login details private and complete phone verification only through your account path. We may pause a request when the submitted details do not match the account record.

Record retention

We retain account, wallet and support records for operational, dispute and policy purposes for the period required by the applicable rules. A request can ask what record is held.

Who to contact

Use the support route beside the cashier path for Legal questions. State whether your request concerns access, privacy, cookies, account correction or a DANA, OVO, GoPay or QRIS record.

Change requests

You can ask us to correct account details or clarify how a record is used. We may verify your phone and request supporting context before applying a change.

Legal Answers Before Account Access

These Legal answers cover the questions we expect before you open an account or ask us to change an existing record. Read the relevant term first, then use the support path with your phone number and payment reference when a case needs account-specific handling. Eligibility depends on local law.

It explains account access, phone verification, privacy, cookies, wallet records, retention and policy requests. The terms shown for your region apply, and access depends on local law.

Access is available only where local law permits. Your region and account path determine which services and terms appear, so review the wording shown before completing phone verification.

DANA and QRIS references may be used to trace a payment question and match it to your account. Keep the reference and date available when contacting the support desk.

We may require account details and phone verification before access or a record change. Provide accurate information, and avoid sending extra personal details unrelated to your request.

Yes. Use the support route beside the cashier path, identify the incorrect field and explain the correction. We may verify your phone before changing the account record.

Cookies may keep sign-in continuity and page settings working on your browser. You can adjust browser controls, but restricted cookies may affect the account or policy-page path.

Open the support link beside the cashier path and select the relevant request type. Include your registered phone number, region and any wallet reference so we can locate the right record.

raja99 Legal Rules For Your Account

Get Legal Help Beside Your Account

How We Handle Legal Records

Personal data

Cookie controls

Account security

Record retention

Who to contact

Change requests

Legal Answers Before Account Access

01 What does the raja99 Legal page cover?

02 Can I access raja99 from Indonesia?

03 How does Legal affect DANA and QRIS records?

04 What personal details does Legal require?

05 Can I ask raja99 to correct my account data?

06 How are cookies covered by the Legal terms?

07 How do I contact raja99 about a Legal request?

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